PRIVACY POLICY

Markviss AS
Organization number: 917 324 689

Effective Date: 1.1.2016
Last Updated: 1.12.2024

Markviss AS (“Markviss,” “we,” “us,” or “our”), a Norwegian limited company with registered address at Tanumveien 272, 1339 Vøyenenga, Norway, is committed to protecting your privacy and personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”) and the Norwegian Personal Data Act (personopplysningsloven).

This Privacy Policy describes how we collect, use, store, and share your personal data when you visit or use our website (markviss.com, app.markviss.com) and services. It also explains your rights under applicable data protection law.

Data Controller: Markviss AS is the data controller for the personal data processed as described in this Privacy Policy. For questions or to exercise your rights, contact us at info@markviss.com.

1. Data Controller

The data controller responsible for your personal data is:

Markviss AS
Organization number: 917 324 689
Address: Tanumveien 272, 1339 Vøyenenga, Norway
Email: info@markviss.com
Phone: +47 45207543

2. Personal Data We Collect

2.1 Personal Data You Provide Directly

When you create an account, subscribe to our services, contact us, or use our platform, we may collect:

  1. Name, email address, phone number, and company name.
  2. Billing and payment information (processed through our payment provider).
  3. Data entered into inquiry, support, or contact forms.
  4. Account credentials and profile information.
  5. Any other personal data you voluntarily provide to us.

2.2 Personal Data Collected Automatically

When you visit markviss.com or app.markviss.com, we may automatically collect:

  1. IP address, browser type, operating system, device type, and access times.
  2. Pages viewed, links clicked, and other navigational and usage data.
  3. Data collected through cookies and similar tracking technologies (see Section 8).

2.3 Personal Data from Third Parties

We may receive personal data from:

  1. Analytics and advertising partners for performance measurement (only when you have consented to such cookies).
  2. Social media platforms if you interact with us through those channels.
  3. Business partners or resellers in connection with providing our services.

3. Legal Basis for Processing

Under the GDPR, we process your personal data on the following legal bases:

Contract performance (Article 6(1)(b)): Processing necessary to provide our services, manage your account, and fulfill our contractual obligations to you.

Legitimate interests (Article 6(1)(f)): Processing necessary for our legitimate business interests, such as improving our services, ensuring security, and preventing fraud, provided these interests are not overridden by your rights and freedoms.

Consent (Article 6(1)(a)): Processing based on your explicit consent, such as receiving marketing communications, using analytics cookies, or sharing data with third parties. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Legal obligation (Article 6(1)(c)): Processing necessary to comply with applicable laws, such as tax and accounting regulations.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  1. To provide, maintain, and manage access to markviss.com, app.markviss.com, and the Markviss SaaS platform.
  2. To create and manage your user account.
  3. To respond to inquiries, process transactions, and provide customer support.
  4. To improve our website performance, user experience, and services through analytics (based on consent or legitimate interest).
  5. To send service-related notifications, such as updates, security alerts, and administrative messages.
  6. To send marketing communications, where you have consented. You can opt out at any time by clicking “Unsubscribe” in any email or contacting us at info@markviss.com.
  7. To ensure the security of our platform and prevent unauthorized access, fraud, or abuse.
  8. To comply with legal obligations and enforce our terms and policies.

5. Sharing Your Personal Data

We do not sell your personal data. We may share your data in the following circumstances:

Service providers and sub-processors: Trusted vendors who assist with hosting (Amazon Web Services), analytics, payment processing, or customer communication. All sub-processors are bound by data processing agreements in accordance with GDPR Article 28. A list of our current sub-processors is available upon request.

Legal requirements: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred. We will notify you of any such transfer and any changes to the processing of your data.

With your consent: When you provide explicit consent to share your data with specific third parties.

6. Your Rights Under GDPR

Under the GDPR and Norwegian data protection law, you have the following rights:

  1. Right of access (Article 15): You have the right to request a copy of the personal data we hold about you and information about how we process it.
  2. Right to rectification (Article 16): You have the right to request correction of inaccurate or incomplete personal data.
  3. Right to erasure (Article 17): You have the right to request deletion of your personal data, subject to legal retention requirements.
  4. Right to restriction (Article 18): You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data.
  5. Right to data portability (Article 20): You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
  6. Right to object (Article 21): You have the right to object to processing based on legitimate interests, including profiling. You also have the right to object to processing for direct marketing at any time.
  7. Right to withdraw consent (Article 7(3)): Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
  8. Right to lodge a complaint: You have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) at datatilsynet.no or by post at Datatilsynet, Postboks 458 Sentrum, 0105 Oslo, Norway.

To exercise any of these rights, please contact us at info@markviss.com. We will respond to your request within one (1) month, as required by GDPR Article 12. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Our retention periods are as follows:

Account data: Retained for the duration of your account and for up to 12 months after account deletion, unless a longer retention period is required by law.

Transaction and billing data: Retained for 5 years in accordance with Norwegian accounting legislation (bokføringsloven).

Support and communication data: Retained for up to 24 months after resolution, unless otherwise agreed.

Analytics and cookie data: Retained according to the specific cookie durations listed in Section 8.

Upon expiration of the applicable retention period, we securely delete or anonymize the data.

8. Cookies and Tracking Technologies

We use cookies and similar technologies on markviss.com and app.markviss.com. Cookies are small text files stored on your device that help the website function, remember your preferences, and provide analytics insights.

8.1 Types of Cookies

Strictly necessary cookies: Required for the website to function. These cookies do not require consent. Legal basis: Legitimate interest.

Preference cookies: Remember your settings such as language and login preferences. Legal basis: Consent.

Analytics cookies: Help us understand how visitors use Markviss (e.g., Google Analytics). Legal basis: Consent.

Marketing cookies: Track engagement with campaigns and advertising. Legal basis: Consent.

8.2 Specific Cookies We Use

8.3 Your Cookie Choices

On your first visit, you will see a cookie consent banner where you can accept all cookies, reject non-essential cookies, or manage your preferences by category. You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in the website footer. If you decline non-essential cookies, the site will still function, but some features and analytics may be limited. You may also control cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data in accordance with GDPR Article 32. These measures include:

  1. Encryption of data in transit (TLS/SSL) and at rest.
  2. Access controls and authentication mechanisms.
  3. Regular security assessments and vulnerability scanning.
  4. Hosting on Amazon Web Services (AWS) infrastructure within the European Economic Area (EEA).
  5. Employee training on data protection and security.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). If it is necessary to transfer personal data outside the EEA, we will ensure that appropriate safeguards are in place in accordance with GDPR Chapter V, including:

  1. Transfers to countries that the European Commission has determined provide an adequate level of data protection (adequacy decisions).
  2. Use of EU Standard Contractual Clauses (SCCs) approved by the European Commission.
  3. Other appropriate safeguards as permitted by the GDPR.

You may request information about the safeguards we have in place for international transfers by contacting us at info@markviss.com.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal data.

12. Children’s Privacy

Our website and services are not directed at children under the age of 16 (the applicable age under Norwegian law for consent to data processing). We do not knowingly collect personal data from children under this age. If we become aware that we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete such data promptly. If you believe a child has provided us with personal data, please contact us at info@markviss.com.

13. Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you, as described in GDPR Article 22. If this changes in the future, we will update this Privacy Policy and, where required, seek your explicit consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on our website at least thirty (30) days before the changes take effect. The “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically.

15. Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:

Markviss AS
Email: info@markviss.com
Phone: +47 45207543

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe your data protection rights have been violated. More information is available at datatilsynet.no.

Last updated: 16.02.2026